Software Update: Wednesday 31st July 2024 7am - 7:30am

On Wednesday, we're updating OneFile Eportfolio, to introduce a new enhancement.  

Please ensure all data is saved and your Eportfolio account is logged out before 7am to avoid any data loss.

Release notes can be found here.


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Change Learner status to withdrawn

Jade Pimblott
Modified on: Fri, 21 Oct, 2022 at 10:19 AM

  User Roles

This feature can be used by the following user roles:

  • Provider Admin
  • Financial Admin
  • Assessor

To change a learner status to Withdrawn, follow the steps below.

  1. Click Learners
  2. Click on Learner
  3. Click Learning Delivery
  4. Next to Current programme, click Context menu
  5. Click Withdraw
  6.  Add Reason, End date and Outcome
  7. Click Confirm

Your learner will now show as Withdrawn.

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