Software Update: Wednesday 31st July 2024 7am - 7:30am

On Wednesday, we're updating OneFile Eportfolio, to introduce a new enhancement.  

Please ensure all data is saved and your Eportfolio account is logged out before 7am to avoid any data loss.

Release notes can be found here.


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Deleting a learner record

Luke Hodson
Modified on: Tue, 17 Aug, 2021 at 4:04 PM

User Roles

This feature can be used by the following user roles:

  • Provider Admin
  1. Click Admin from the left hand navigation bar 
  2. Click ILR Management
  3. Search learner record
  4. Click Delete
  5. Click Continue

A log of the deletion is recorded and can be seen by clicking on System Events from the left hand navigation bar

Delete Learner Warning

  • Any Provider seat consumed by a deleted learner will be lost
  • All reports containing a deleted learner will have to be recreated
  • Once a Learner has been deleted, this can not be undone 


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