Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

Submit a ticket Log in
  1. Home
  2. Guides and Support
  3. Enrol Onboarding
  4. Enrol Onboarding User Management

View Template history

Becky Hackman
Modified on: Tue, 10 Mar, 2026 at 10:54 AM

Overview

Admin users can view Template History to review all communications sent using Interaction Templates. This is useful for reporting, auditing, and tracking communication activity within your Centre.

User Roles

This feature can be used by the following role:

  • Admin

Steps

How to View Template History

  1. Click Templates from the main menu.
  2. Click History.
  3. You will now see a full list of all templates sent.

Tips & Notes

  • Template History is useful for maintaining audit trails.
  • Helps monitor what communication has been sent and to whom.
  • Only Admin users can access the Template History page.

Terminology

Please note the terminology used in this article may be different depending on your Centre.

Related Articles

Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.

Other Guides

View all (27)