Upcoming System Update: Enrol and RPL

On Thursday. 12th March 2026, we’ll be rolling out a series of improvements to Enrol and RPL.

Full details of the changes can be found in the release notes below:

Downtime: There will be no product downtime.

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View a user within Enrol Onboarding

Overview

The View User option allows Admins and Users to see a user’s account details within Enrol Onboarding. This includes personal information, assigned learners (if applicable), and additional user information.

User Roles

This feature can be used by the following user roles:

  • Admin
  • User

Steps

How to View a User

  1. Click Users from the left‑hand navigation menu.
  2. Click the three dots next to the user you want to view.
  3. Select View.

The user record will display their account details.

Tips & Notes

  • Admins can view all users; standard Users can only view limited information.
  • If information appears incomplete, ensure the user was created or imported correctly.
  • The View page may include additional sections depending on user configuration.

Terminology

Please note the terminology used in this article may differ depending on your Centre.

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Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

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