Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

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Enable Templates with Enrol Onboarding

Becky Hackman
Modified on: Wed, 17 Jun, 2026 at 11:13 AM

Overview

This article explains how Centre Managers can enable the Onboarding Communications feature within Onefile Eportfolio. Enabling this integration allows your Centre to send email and text communications directly through the platform.

User Roles

This feature can be used by:

  • Admin

Steps

How to Enable Templates

  1. Click Centre from the main menu.
  2. Select Integrations.
  3. Click Go to integrations to open the integrations dashboard.
  4. Click Enable integration to activate the Communications integration.
  5. Click Configure to manage communication settings.
  6. Tick the communication types you want to enable (Email and/or Text).
  7. Click Save to apply your changes.

Tips & Notes

  • If you cannot see this integration, speak with your Onefile Account Manager.
  • Only enable the communication types your Centre intends to use.
  • Configuration changes apply immediately after saving.
  • SMS messages are chargeable — please discuss pricing with your Account Manager.

Terminology

Please note that terminology used in this article may differ depending on your Centre.

Related Articles

Need Help?

If you need assistance, please contact Onefile Support or your internal support team.

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