You can reset your Multi-factor Authentication by following the steps below:
1. Login to the Keychain by entering your email address and password on the login page.
2. Click Keychain settings
3. Click Reset Authentication
You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.
On Tuesday 7th October 2025, we’ll be rolling out a series of enhancements to Enrol.
Release Notes
Full details of the changes can be found here.
⏱️ Scheduled Downtime
Please note that there will be no service interruption.
You can reset your Multi-factor Authentication by following the steps below:
1. Login to the Keychain by entering your email address and password on the login page.
2. Click Keychain settings
3. Click Reset Authentication