You can reset your Multi-factor Authentication by following the steps below:
1. Login to the Keychain by entering your email address and password on the login page.
2. Click Keychain settings
3. Click Reset Authentication

Our newest mobile app update is now available, grab your free download now!
Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com) version 2.0.0
Android coming soon!
On Friday 5 December 2025, we’ll be rolling out a series of enhancements and fixes to RPL.
Full details of the changes can be found in the release notes below:
Downtime: There will be no product downtime.
You can reset your Multi-factor Authentication by following the steps below:
1. Login to the Keychain by entering your email address and password on the login page.
2. Click Keychain settings
3. Click Reset Authentication
