[Eportfolio] Employers are unable to sign reviews via magic link

We’re currently aware of an issue affecting some employers who are either unable to sign the review via the magic link, or are finding that signatures are missing from the review after it has been signed.
At the current moment there’s no workaround.
Our Technology team are working to resolve this as soon as possible. 

To receive updates on this issue, please click here and Follow.

 

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How do I enable Multi-Factor Authentication

Jade Pimblott
Modified on: Wed, 9 Oct, 2024 at 8:56 AM

Please contact your OneFile Success Manager to discuss enabling the integration first before following the information below.

  User Roles

This feature can be used by the following user roles:

  • Centre Manager

To enable the integration, follow the steps below:

  1. Click Centre in navigation menu
  2. Click Integrations
  3. Click Go to integrations 
  4. Click Enable integration next to Multi-Factor Authentication (MFA)
  5. Click Configure

Here you can enable MFA at an individual user level.

More information on MFA can be found here.

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