Upcoming System Update: Enrol and RPL

On Thursday. 12th March 2026, we’ll be rolling out a series of improvements to Enrol and RPL.

Full details of the changes can be found in the release notes below:

Downtime: There will be no product downtime.

Submit a ticket Log in

Enable Multi-Factor Authentication

Overview

Multi‑Factor Authentication (MFA) adds an additional layer of security to Onefile accounts by requiring users to verify their identity through an extra method during login. Before enabling the integration, you must first contact your Onefile Account

Who Can Use This Feature?

This feature can be enabled by the following user role:

  • Centre Manager

How to Enable Multi‑Factor Authentication

Once the integration has been approved by your Onefile Success Manager, follow the steps below:

  1. Click Centre in the navigation menu.
  2. Click Integrations.
  3. Click Go to integrations.
  4. Click Enable integration next to Multi‑Factor Authentication (MFA).
  5. Click Configure.
  6. Enable MFA at an individual user level as required.

Click here for more information on MFA.

Terminology

Terminology used in this article may vary depending on your Centre.

Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.



Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.