Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


Help centre

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Unable to accept Terms & Conditions

If you're unable to accept the OneFile Terms & Conditions, you may need to zoom out on the web browser. Guidance on zooming out on the most popular browsers can be found here.

If this doesn't work, please can you open an incognito browser and try again.

Information on how to open an incognito tab can be found here.


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