OneFile customers can use Multi-factor Authentication for all user accounts. To enable this, reach out to your Onefile Success Manager.
When MFA is enabled it will apply to all your OneFile users excluding External Verifiers.
When Multi-factor Authentication has been enabled your users can follow the steps below to login to their account(s):
- Head over to https://login.onefile.co.uk/
- Enter your login details
- Install an authenticator app on your phone or tablet such as Google Authenticator
- Scan the QR code on screen using your Authenticator app
- Enter the code from the Authenticator app
- Click Continue
Unable to scan the QR code or don't have a mobile device?
Don't worry! You can send your access code to your email when setting up MFA by clicking on Having trouble scanning the QR code? Once you have done this, you won’t be given the QR code again. If you decide that you would like to register a mobile device later, you will need to reset your MFA credentials – see the FAQs below
MFA or Multi Factor Authentication is a method of verifying a user's identity by requiring them to present two or more pieces of evidence (or "factors") to an authentication mechanism. These factors can include something the user knows (such as a password), something the user has (such as a security token or a smartphone), or something the user is (such as a fingerprint or facial recognition). MFA is used to increase the security of user accounts and protect against unauthorized access.