Software Update: Thursday 23rd January 2025 7am to 7:30am

On Thursday, we're updating OneFile Eportfolio, Keychain login, Data exports, Engage, Courses and API to introduce some new enhancements and fixes.  

Release notes can be found here.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

Submit a ticket Log in

Create a Tutor

  User Roles

This feature can be used by the following user roles:

  • Training Provider

To create an Employer, follow the below steps:

  1. Click Users on left navigation bar
  2. Create new user
  3. Add user details
  4. Click Tutor under assign Role
  5. Click Close
  6. Click Courses on left navigation bar
  7. Create a Course or click Edit next to an existing Course
  8. Assign tutor(s)
  9. Click Update Course
  10. Navigate to learner or create new learner
  11. Add Employer and Sector details if not already added
  12. Click Assign Tutor

The tutor will only be able to see Learners who they are assigned to.

If you're unable to see a tutor on the  on the assign tutor list, you'll need to assign the tutor to the course.

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