RPL: No reduction on completed skills scans.

We're aware of an issue where the RPL funding reduction isn't being applied to applicants since the latest update on 18/02/2025, around 2pm GMT.

Currently, there's no workaround available. Whilst we investigate with urgency, we advise you not to accept or reject any applicants that come through, until we have further information.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.22

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.22


Software Update: Monday 24th February 2025.

On Monday, we're updating OneFile E, to introduce some new enhancements and fixes.  

Release notes can be found here.

Please ensure you are logged out of your account on the above date and time to avoid any data loss.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

Submit a ticket Log in

Create a Tutor

  User Roles

This feature can be used by the following user roles:

  • Training Provider

To create an Employer, follow the below steps:

  1. Click Users on left navigation bar
  2. Create new user
  3. Add user details
  4. Click Tutor under assign Role
  5. Click Close
  6. Click Courses on left navigation bar
  7. Create a Course or click Edit next to an existing Course
  8. Assign tutor(s)
  9. Click Update Course
  10. Navigate to learner or create new learner
  11. Add Employer and Sector details if not already added
  12. Click Assign Tutor

The tutor will only be able to see Learners who they are assigned to.

If you're unable to see a tutor on the  on the assign tutor list, you'll need to assign the tutor to the course.

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