Reduced Support Availability: 22nd - 23rd April 2024

Just to let you know, our team is attending the OneFile all company meeting on 22nd and 23rd April 2024, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Feature change alert - New OneFile Login May 2024

From Wednesday 1st May 2024, we're we are updating the login process for all products. . More information on this change can be found here.

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Bulk import Learners

  User Roles

This feature can be used by the following user roles:

  • Training Provider

You can bulk import Learners into Enrol by following the steps below.

  1. Click Learners from the left hand side navigation bar
  2. Click Import learners
  3. Download our spreadsheet template and use it to add in all your learner records
  4. Save your completed spreadsheet as a .CSV file
  5. Upload your file
  6. Click Continue
  7. Match the column headers
  8. Click Continue
  9. Correct any highlighted errors
  10. Click Import
  11. Click Return to Learner records

Learner information

You must include the first name, last name and email address of each learner. And, at least one row must be completed.

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