Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Help centre

Submit a ticket Log in

Delete Learner

  User Roles

This feature can be used by the following user roles:

  • Training Provider

To delete a learner follow the steps below.

  1. Click Learners from the left hand navigation bar
  2. Locate the Learner
  3. Click Delete icon
  4. Click Delete

The Learner has now been deleted.

Learner Deletion

• Only learners with an incomplete status can be deleted 

• Any forms linked to a learner will also be deleted with the learner is deleted

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.