Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Software update: Thursday 11th September 2025

On Thursday, we're updating Enrol, to introduce some improvements to existing features.
This update will not require any downtime.
Release notes can be found here.

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Delete Learner

  User Roles

This feature can be used by the following user roles:

  • Training Provider

To delete a learner follow the steps below.

  1. Click Learners from the left hand navigation bar
  2. Locate the Learner
  3. Click Delete icon
  4. Click Delete

The Learner has now been deleted.

Learner Deletion

• Only learners with an incomplete status can be deleted 

• Any forms linked to a learner will also be deleted with the learner is deleted

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