Software Update: Thursday 23rd January 2025 7am to 7:30am

On Thursday, we're updating OneFile Eportfolio, Keychain login, Data exports, Engage, Courses and API to introduce some new enhancements and fixes.  

Release notes can be found here.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

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Delete Learner

Jade Pimblott
Modified on: Wed, 26 Oct, 2022 at 10:57 AM

  User Roles

This feature can be used by the following user roles:

  • Training Provider

To delete a learner follow the steps below.

  1. Click Learners from the left hand navigation bar
  2. Locate the Learner
  3. Click Delete icon
  4. Click Delete

The Learner has now been deleted.

Learner Deletion

• Only learners with an incomplete status can be deleted 

• Any forms linked to a learner will also be deleted with the learner is deleted

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