Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

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Delete Employer

  User Roles

This feature can be used by the following user roles:

  • Training Provider

To delete an Employer follow the steps below.

  1. Click Employers from the left hand navigation bar
  2. Locate the Employer
  3. Click Delete icon
  4. Click Delete

The Employer has now been deleted.

Employer Deletion

• Only Employers with no Learners assigned can be deleted

• When deleting the Employer the Key contact will be removed and the account deleted from the keychain

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