Software Update: Thursday 23rd January 2025 7am to 7:30am

On Thursday, we're updating OneFile Eportfolio, Keychain login, Data exports, Engage, Courses and API to introduce some new enhancements and fixes.  

Release notes can be found here.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

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Delete Employer

  User Roles

This feature can be used by the following user roles:

  • Training Provider

To delete an Employer follow the steps below.

  1. Click Employers from the left hand navigation bar
  2. Locate the Employer
  3. Click Delete icon
  4. Click Delete

The Employer has now been deleted.

Employer Deletion

• Only Employers with no Learners assigned can be deleted

• When deleting the Employer the Key contact will be removed and the account deleted from the keychain

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