Software Update: Wednesday 15th January 2025

On Wednesday, we're updating OneFile Enrol, to introduce some new enhancements.

Release notes can be found here.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

Submit a ticket Log in

Delete User

  User Roles

This feature can be used by the following user roles:

  • Training Provider

To delete a User from Enrol, follow the steps below:

  1. Click Users on your left hand navigation bar
  2. Locate the user
  3. Click Delete icon
  4. Click Delete

The User has now been deleted.

User Deletion

• When deleting a user the account will be deleted from the keychain

• Users are not able to delete their own user account

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