Eportfolio Mobile App Update - Android and iOS

Our newest Onefile Eportfolio mobile app update is now available. Grab your free download now!

Version: 2.0.13

Play Store: Onefile Eportfolio App on the Google Play Store

App Store: Onefile Eportfolio App on the Apple App Store



Upcoming System Update: Eportfolio

On Tuesday, 31st March 2026, we’ll be rolling out a series of improvements to Eportfolio.

Full details of the changes can be found in the release notes below:

Downtime: There will be Eportfolio downtime between 7am - 7:30am. Please make sure to save any data and log out before 7am.

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Creating a Learner

Overview

This guide explains how Training Providers can create a new learner record in Onefile Enrol. All learner accounts must include complete personal, employer, and course details to ensure accurate tracking and reporting.

Permissions

Who Can Use This Feature?

This feature can be used by the following user role:

  • Training Provider

Steps

  1. Click Learners on the left-hand navigation bar.
  2. Click Add new learner.
  3. Enter the learner’s First Name, Surname, and Email Address.
  4. Click Create record.
  5. Complete all mandatory fields under:
    • Learner Details
    • Employer Details
    • Course Details

Tips & Notes

  • Ensure the learner’s email address is correct, as this will be used for login and communication.
  • Mandatory fields must be completed before the learner record can be activated.
  • Accurate employer and course details help ensure reporting and ILR data remain correct.

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

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