Reduced Support Availability: 18th July 2024 from 12pm

Just to let you know, our team is attending the OneFile all company meeting on 18th July  2024 from 12pm, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Help centre

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Viewing a Learner Record

  User Roles

This feature can be used by the following user roles:

  • Training Provider

To view a Learner record please follow the below steps:

  1. Click Learners on left navigation bar
  2. Click Eye icon under View

Here you can edit the learners details.

You can also filter this page by Learner name, Employer and Course and view the learner status.

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