Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Software update: Thursday 11th September 2025

On Thursday, we're updating Enrol, to introduce some improvements to existing features.
This update will not require any downtime.
Release notes can be found here.

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Enrol User Overview

OneFile Enrol has several user roles pre-built into the software. These roles determine the functionality, access level and permission of the user.

User RoleDescription
Super AdminAdministers the Centre on Enrol. They are responsible for it's configuration and user creation.
  • Creates users and assigns roles
  •  Creates Employers (Organisations) and Key contacts (Key contacts are typically the person completing form data on behalf of employer)
  •  Create learners & link to employers
  • Create forms to capture data and sets workflows of forms  
  • Send forms to learners and review data
Admin

Manage the creation of Learners and Employers, whilst also being able to send and review forms.

Tutor

Manage employers, view learners allocated to them and related courses. They can also send and review forms.

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