Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Software update: Wednesday 24th September 2025 7am - 7:30am

On Wednesday, we're updating EPortfolio & Engage, to introduce some improvements to existing features.
This update will require downtime.

Release notes can be found here for EPortfolio 
Release notes can be found here for Engage 



Submit a ticket Log in

Creating an Employer

  User Roles

This feature can be used by the following user roles:

  • Training Provider

To create an Employer, follow the below steps:

  1. Click Employers on left navigation bar
  2. Click New employer record
  3. Add Organisation Name
  4. Click Next
  5. Add Employer contact details
  6. Click Next
  7. Add Employer sectors
  8. Click Next
  9. Click Create record
  10. Add address and phone number
  11. Click Save Details
  12. Add Sector Contact
  13. Add Course Details

The account status will now show as completed.

If the Employer doesn't already have a OneFile account or Keychain they will be sent an email to register their account. The Employer will need to register their account before actioning any Enrol forms.


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