Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Upcoming System Update: Eportfolio

On Wednesday 22nd October 2025, we’ll be rolling out a series of enhancements to Eportfolio.

Full details of the changes can be found in the Release Notes

Downtime: Please ensure your work is saved and you are logged out between 7am and 7:30am.

Submit a ticket Log in

Creating an Employer

  User Roles

This feature can be used by the following user roles:

  • Training Provider

To create an Employer, follow the below steps:

  1. Click Employers on left navigation bar
  2. Click New employer record
  3. Add Organisation Name
  4. Click Next
  5. Add Employer contact details
  6. Click Next
  7. Add Employer sectors
  8. Click Next
  9. Click Create record
  10. Add address and phone number
  11. Click Save Details
  12. Add Sector Contact
  13. Add Course Details

The account status will now show as completed.

If the Employer doesn't already have a OneFile account or Keychain they will be sent an email to register their account. The Employer will need to register their account before actioning any Enrol forms.


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