Reduced Support Availability: 10th July 2025

Just to let you know, our team is attending the Onefile all company meeting on10th July 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Help centre

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Reinstate a break in learning

You can reinstate any inactive programme by following the steps below:

  1. Click Learners
  2. Click on Learner
  3. Click on Learning Delivery
  4. Click Inactive programme
  5. Click Reinstate break

 The programme will now be moved back to Current programme as break in learning.


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