Scheduled Maintenance - Saturday 28th December 2024 7am - 8am

We will be migrating and upgrading our primary database server on Saturday 28th December 2024. This will require a maintenance window, during which services will be temporarily unavailable.

Click here for more information.

Please ensure your data is saved and you are logged out before 7am on 28th December. 


Software Update: Thursday 12th December 2024

On Thursday, we're updating OneFile Events and Enrol, to introduce some new enhancements and fixes.

Release notes can be found here.


Help centre

Submit a ticket Log in

Undo a break in learning

If you've incorrectly added a break in learning to a learner on your ILR, you can undo this by following the steps below:

  1. Click Learners
  2. Click on Learner
  3. Click Learning Delivery
  4. Next to Current Programme, click the Context Menu
  5. Click Undo break

Your learner will now appear In learning.


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