Software Update: Thursday 30th January 2025

On Thursday, we're updating OneFile Enrol, RPL and Engage, to introduce some new enhancements and fixes.  

Release notes can be found here.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

Submit a ticket Log in

Allocations

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • User Manager

The Allocation feature is an easy way to quickly assign various users onto your learners accounts.

To do this please follow the below steps:

  1. Click Users from the navigation bar
  2. Click Allocations
  3. Use filters to update the table below
  4. Select the learner you wish to update
  5. Scroll down to the bottom of the page
  6. Under Assessors you can use the drop down lists to add/remove users from the learner/learning aims
  7. Click Submit

Once you have clicked Submit the users that you have added/removed will immediately be updated within your learners Portfolio.

Within the Allocations feature only certain users can be assigned onto your learners’ portfolio, please see below which users can be assigned:

  • Default Assessor (Learner)
  • Default Assessor (Learning Aim)
  • Additional Assessors
  • Internal Quality Assurer
  • External Quality Assurer

If you wish to allocate other users such as Employers or Observers, you will need to do that individually for each learner via the Access Accounts tab on their Account.

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.