Software Update: Thursday 25th July 2024

On Thursday, we're updating OneFile Enrol to introduce a fix. 

There will be no product downtime. 

Release notes can be found here.


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Suspend user access

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • User Manager

OneFile users can be suspended by following the steps below:

  1. Click Users in the navigation menu
  2. Search for the user
  3. Click on the user's Account
  4. Scroll to the bottom of the page and tick Suspend user access - enter reason
  5. Type a reason for suspending the account (optional)
  6. Click Save

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