Eportfolio Mobile App Update - iOS

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 2.0.0

Android coming soon!

Known Issue: Slow Page Loading and Occasional Errors

We’re aware that some pages are currently taking longer than expected to load, and a few users may be experiencing occasional errors.
Our development team is actively investigating the cause and working to resolve this as quickly as possible. .

Click here and hit follow to receive updates.

Submit a ticket Log in

Suspend user access

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • User Manager

OneFile users can be suspended by following the steps below:

  1. Click Users in the navigation menu
  2. Search for the user
  3. Click on the user's Account
  4. Scroll to the bottom of the page and tick Suspend user access - enter reason
  5. Type a reason for suspending the account (optional)
  6. Click Save

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