User Roles
This feature can be used by the following user roles:
- Centre Managers
- User Managers
To archive the account, please follow the steps below:
- Click Users in the navigation menu
- Search for the user
- Click Account next to their name
- Scroll down to the bottom of this page and click Archive
- Read the onscreen message and click Allocate caseload and tasks to this user to pick the new user
- Click the Archive button
Users that can be archived:
- Trainee Assessor
- Assessor
- Internal Verifier
Reports and Lists
Archiving the user will hide them from reports and when searching, and will also re-assign any pending tasks to another user.