Software Update: Wednesday 15th January 2025

On Wednesday, we're updating OneFile Enrol, to introduce some new enhancements.

Release notes can be found here.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

Submit a ticket Log in

Create an Account for another user

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • User Manager

To create an account, please follow the steps below:  

  1. Click Users in the navigation menu
  2. Click the tab of the type of user you would like to create 
  3. Click on the Create [User role title] button
  4. Enter the details of user – First Name, Last Name, Email Address  
  5. Click Create

The user will automatically be emailed a link to create a password for their new Keychain, or confirmation that the account has been linked to an existing Keychain.







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