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View learners within Enrol Onboarding

Overview

Admins and Users can view detailed learner information within Enrol Onboarding. This includes their assigned programme, workflow progress, and additional learner details.

User Roles

This feature can be used by the following user roles:

  • Admin
  • User

Steps

How to View a Learner

  1. Click Learners from the left-hand navigation menu.
  2. Click the three dots next to the learner you wish to view.
  3. Select View.

The learner record will display:

  • Assigned programme and workflow
  • Stages assigned to the workflow
  • Option to view more learner information
  • Option to withdraw a learner

Additional Options

More Learner Information

  • Learner Details
  • Employer Details
  • Programme Details

Tips & Notes

  • Only Admins can withdraw a learner from the onboarding process.
  • The View page provides a full breakdown of the learner’s onboarding journey and progress.
  • If information appears incomplete, ensure the learner was added within Enrol Onboarding.

Terminology

Please note that the terminology used in this article may differ depending on your Centre.

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Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

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