Planned Maintenance Notice - Saturday, 2nd May 2026

We will be carrying out scheduled database maintenance on Saturday 2 May 2026.

During this time, our systems will be temporarily unavailable.

Maintenance Window Date: Saturday, 2nd May 2026
Time: 07:00 – 07:30 (UK time)

This maintenance will result in a short period of downtime. We recommend planning any critical activity outside of this window and ensuring any data is saved before 7am.

Thank you for your understanding while we complete this essential maintenance.

If you have any questions or require further information, please contact our Support team.

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Enable Pronouns

Overview

Pronouns can be enabled in Onefile Eportfolio, allowing users to add and display their preferred pronouns within their profile. Once enabled, all users will be able to update this information themselves.

User Roles

This feature can be managed by the following user role:

  • Centre Manager

Centre Setting

  • Allow users to set their preferred pronouns

Steps

How to Enable Pronouns

  1. Click Centre from the navigation bar.
  2. Click Settings.
  3. Locate the option Allow users to set their preferred pronouns.
  4. Tick to enable the setting.
  5. Click Save.

Once enabled, all users will be able to set their own pronouns within their profile. More information on updating personal profile details can be found here.

Tips & Notes

  • Only Centre Managers can enable or disable the Pronouns setting.
  • Pronouns will appear in the user’s profile once added.
  • If users cannot see the Pronouns field, ensure the setting has been enabled and saved.

Terminology

Please note that terminology used in this article may differ depending on your Centre.

Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

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