Software Update: Wednesday 15th January 2025

On Wednesday, we're updating OneFile Enrol, to introduce some new enhancements.

Release notes can be found here.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

Submit a ticket Log in

Undo a break in learning

If you've incorrectly added a break in learning to a learner on your ILR, you can undo this by following the steps below:

  1. Click Learners
  2. Click on Learner
  3. Click Learning Delivery
  4. Next to Current Programme, click the Context Menu
  5. Click Undo break

Your learner will now appear In learning.


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