Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

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Delete Enrol forms

Overview

Training Providers can delete Enrol forms that have not yet been started. This helps keep your form list tidy and prevents learners or employers from accessing forms that are no longer required.

User Roles

This feature can be used by:

  • Training Provider

Steps to Delete an Enrol Form

  1. Click Review forms from the left-hand navigation bar.
  2. Locate the form you want to delete.
  3. Click Delete next to the form.
  4. Click Delete again to confirm.

The form is now deleted.

Important Notes

  • Only forms with the status Not started can be deleted.
  • If the delete option is not visible, the form has already been opened or signed by a user.

Terminology

The terminology used in this article may differ depending on your Centre’s configuration.

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Need Help?

If you need assistance, please contact Onefile Support or your internal support team.

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