Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

Submit a ticket Log in

Send form to Learner

Overview

Training Providers can send forms directly to learners for completion. Once sent, the learner will receive an email containing a secure link to complete the form.

User Roles

This feature can be used by:

  • Training Provider

Steps

To send a form to a learner, follow the steps below:

  1. Click Form templates in the left-hand navigation menu.
  2. Click the three dots next to the form you want to send.
  3. Click Send form.
  4. Select the Learner(s).
  5. Click Send form.
  6. Scroll down and click Send form again to confirm.

The learner will receive an email containing a link to complete the form.

Alternative Method

You can also send a form via the learner's profile:

  • Navigate to the learner’s account.
  • Click Tasks.
  • Click Send New Form.

Terminology

The terminology used in this article may differ depending on your Centre’s configuration.

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Need Help?

If you need assistance, please contact Onefile Support or your internal support team.

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