Eportfolio Mobile App Update - Android and iOS

Our newest Onefile Eportfolio mobile app update is now available. Grab your free download now!

Version: 2.0.13

Play Store: Onefile Eportfolio App on the Google Play Store

App Store: Onefile Eportfolio App on the Apple App Store



Upcoming System Update: Eportfolio

On Tuesday, 31st March 2026, we’ll be rolling out a series of improvements to Eportfolio.

Full details of the changes can be found in the release notes below:

Downtime: There will be Eportfolio downtime between 7am - 7:30am. Please make sure to save any data and log out before 7am.

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How Learners Access/Open Forms

Overview

Learners can access forms sent by their Training Provider using a secure link delivered via email. Once completed, the form is returned to the Training Provider for review.

User Roles

This feature can be used by:

  • Learners

How Learners Access Forms

Learners receive an email when a form has been sent to them. To open the form:

  1. Open the email received from the Training Provider.
  2. Click the secure link provided.
  3. The form will open in a browser window.

Guidance on how Training Providers send forms can be found here.

Magic Links

  • Once a learner completes and submits the form, it is sent back to the Training Provider.
  • The magic link in the learner’s email becomes inactive after submission and cannot be reused.
  • Learners must ensure they are not logged into a Keychain when accessing a form, or they may be unable to submit it.

Tips & Notes

  • If a form will not open, check that the learner is logged out of their Keychain.
  • If the email isn’t received, ensure Onefile email addresses are on the learner’s safe sender list.
  • Forms must be completed using the link provided—forms cannot be accessed from the Eportfolio interface.

Terminology

The terminology used in this article may differ depending on your Centre’s configuration.

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Need Help?

If you need assistance, please contact Onefile Support or your internal support team.

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