Planned Maintenance Notice - Saturday, 2nd May 2026

We will be carrying out scheduled database maintenance on Saturday 2 May 2026.

During this time, our systems will be temporarily unavailable.

Maintenance Window Date: Saturday, 2nd May 2026
Time: 07:00 – 07:30 (UK time)

This maintenance will result in a short period of downtime. We recommend planning any critical activity outside of this window and ensuring any data is saved before 7am.

Thank you for your understanding while we complete this essential maintenance.

If you have any questions or require further information, please contact our Support team.

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Send form to Learner

Overview

Training Providers can send forms directly to learners for completion. Once sent, the learner will receive an email containing a secure link to complete the form.

User Roles

This feature can be used by:

  • Training Provider

Steps

To send a form to a learner, follow the steps below:

  1. Click Form templates in the left-hand navigation menu.
  2. Click the three dots next to the form you want to send.
  3. Click Send form.
  4. Select the Learner(s).
  5. Click Send form.
  6. Scroll down and click Send form again to confirm.

The learner will receive an email containing a link to complete the form.

Alternative Method

You can also send a form via the learner's profile:

  • Navigate to the learner’s account.
  • Click Tasks.
  • Click Send New Form.

Terminology

The terminology used in this article may differ depending on your Centre’s configuration.

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Need Help?

If you need assistance, please contact Onefile Support or your internal support team.

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