Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

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ILR User Role Matrix

This matrix outlines the permissions associated with each user role in Tracker. Use it to determine what actions each role can perform across the system.

FunctionalityProject AdminProvider AdminSite AdminPower UserUserRead Only
Create Learners
Edit Learners
View Learner Records
Archive Learners
Management Reports
Report Creator
Project Administration
Provider Administration
Site Administration
Template Management
Standard and Aim Management✅ / ❌❌ / ✅
Create XML Export Files
Create Employer Records
User Management
✅ = Allowed
❌ = Not Allowed
✅ / ❌ = Permission may vary depending on configuration

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