Planned Maintenance Notice - Saturday, 2nd May 2026

We will be carrying out scheduled database maintenance on Saturday 2 May 2026.

During this time, our systems will be temporarily unavailable.

Maintenance Window Date: Saturday, 2nd May 2026
Time: 07:00 – 07:30 (UK time)

This maintenance will result in a short period of downtime. We recommend planning any critical activity outside of this window and ensuring any data is saved before 7am.

Thank you for your understanding while we complete this essential maintenance.

If you have any questions or require further information, please contact our Support team.

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ILR User Role Matrix

Overview

This matrix outlines the permissions associated with each user role in Tracker. It helps Centres understand which actions are permitted for each role across ILR functionality.

User Roles

This matrix includes the following roles:

  • Project Admin
  • Provider Admin
  • Site Admin
  • Power User
  • User
  • Read Only

ILR User Role Permission Matrix

FunctionalityProject AdminProvider AdminSite AdminPower UserUserRead Only
Create Learners
Edit Learners
View Learner Records
Archive Learners
Management Reports
Report Creator
Project Administration
Provider Administration
Site Administration
Template Management
Standard and Aim Management✅ / ❌❌ / ✅
Create XML Export Files
Create Employer Records
User Management

Key:

  • ✅ = Allowed
  • ❌ = Not Allowed
  • ✅ / ❌ = Permission may vary depending on configuration

Tips & Notes

  • Project Admin is the highest-level role with access across the full system.
  • Provider Admins and Site Admins can only manage areas within their assigned scope.
  • Power Users have strong operational permissions but cannot access administration settings.
  • Read Only users can view all permitted data but cannot make changes.

Terminology

The terminology used in this article may vary depending on your Centre’s configuration.

Need Help?

If you need assistance, please contact Onefile Support or your internal support team.

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