ILR uses its own set of user roles and permissions, separate from other OneFile products. If a user already has a OneFile Keychain account, adding a ILR account will simply link ILR to their existing Keychain. If not, ILR will initiate the Keychain setup process automatically.
Tip: You can create user accounts if you are logged in as a:
- Project Admin
- Provider Admin
- Site Admin
Provider and Site Admins can only grant access to areas they themselves have access to.
Steps to Create a New User
- Log in to Tracker with your Project Adminrole.
If already logged in, select Project Admin from the User Role dropdown at the top of the screen.
- Expand the Project Admin menu on the left-hand side and click User List.
- Click the New button in the bottom-left corner.
- Enter the minimum required personal details:
- First Name
- Surname
- Email Address
- If the user will be an Assessor linked to your Eportfolio system, tick the Assessor box.
- Select a User Role from the list on the right and click Add New Role.
- If the selected role includes additional permissions (e.g., access to specific Providers or Sites), configure these by ticking the relevant boxes.
- Click Save.
✅ If the user already has a Keychain account, Tracker will now appear as an available product.
If not, the user will receive an email with instructions to set up their Keychain security credentials.