Eportfolio Mobile App Update

Our newest mobile app update is now available, Grab your free download now!

Apple App Store  (Version 1.0.13)➡️ OneFile Eportfolio App on the App Store (apple.com) 

Google Play Store (Version 1.0.14) ➡️ OneFile Eportfolio – Apps on Google Play 

Help centre

Submit a ticket Log in

Change Primary and keychain email address

If an account has been created with the incorrect email address or the email address needs to be changed for any reason, follow the steps below:

  1. Log in as Centre Manager
  2. Navigate to the user
  3. Under keychain click Unlink Account
  4. Next to Primary Email click Edit
  5. Next to the incorrect email click Remove
  6. Click Add new email
  7. Enter the correct email address
  8. Navigate back to the user  account
  9. Click the Email button
This will sent a username and password to the email address on users account and when these details are used to login, the user will be walked through creating a keychain. Help on how to do this can also be found here: Keychain Registration 

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.