[Eportfolio] Employers are unable to sign reviews via magic link

We’re currently aware of an issue affecting some employers who are either unable to sign the review via the magic link, or are finding that signatures are missing from the review after it has been signed.
At the current moment there’s no workaround.
Our Technology team are working to resolve this as soon as possible. 

To receive updates on this issue, please click here and Follow.

 

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Keychain Registration

When an account is created for the first time for a new user on any of OneFile's products an email is sent to the user to register their Keychain. 

The link to register your keychain will expire after 7 days. 

If the link has expired, you'll need to request a password reset to completed your registration and login. Information on how to reset your password can be found here.

If your account isn't showing on your keychain, please contact a Centre Manager at your Training Provider.

You can also download the attached document for further guidance.


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