[Eportfolio] Employers are unable to sign reviews via magic link

We’re currently aware of an issue affecting some employers who are either unable to sign the review via the magic link, or are finding that signatures are missing from the review after it has been signed.
At the current moment there’s no workaround.
Our Technology team are working to resolve this as soon as possible. 

To receive updates on this issue, please click here and Follow.

 

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Switching between Keychain accounts

Gareth Dutton
Modified on: Wed, 9 Oct, 2024 at 11:41 AM

You can switch between accounts that are associated with your keychain without having to return to the keychain page, by following the steps below:

  1. Click your name in the top right hand corner of the page
  2. Click Switch Account
  3. Select Product
  4. Select Account

Account not appearing?

If you have an account for one of OneFile Products which isn't appearing on Switch Account, this means the account isn't linked to the keychain or the account is unprotected.

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