Software Update: Thursday 23rd January 2025 7am to 7:30am

On Thursday, we're updating OneFile Eportfolio, Keychain login, Data exports, Engage, Courses and API to introduce some new enhancements and fixes.  

Release notes can be found here.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

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Remove an account from a Keychain

  User Roles

This feature can be used by the following user roles:

  • Centre Manager

If a users account needs to be removed from a Keychain, follow the steps below.

  1. Click Users on the left navigation bar
  2. Search for the user
  3. Click Account
  4. Click Unlink Account

Note

We advise only removing an account from a keychain if the account is linked to the incorrect email address IE spelling mistake or the account no longer requires access.


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