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The price must be returned for this programme

If you receive the above error when running a learner through the FIS within OneFile ILR, we advise following the steps below:

  1. Log into to ILR
  2. Click Learners
  3. Search for learner
  4. Click on Learner
  5. Click Learning Delivery
  6. Click Edit details on the Programme aim
  7. Click Financial details
  8. Add the TNP details for this programme (if the learner as returned from a BIL, the TNP date needs to reflect the learners return to learning dates)
  9. Click Confirm

  Further information

This article is for guidance only and you should always refer to the ESFA ILR documents for further information

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