Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


Help centre

Submit a ticket Log in

Sharing Courses

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • Assessor with permission

  Permissions

VLE Tutor

OneFile Courses can be shared between Centres by using the steps below: 

  1. Click Courses in the navigation bar
  2. Click Course in question 
  3. Click the arrow (share) icon in the top-right - this opens a Share Course pop-up box 
  4. Click Copy next to your code
  5. Click Done 

You can now share this code to another centre or another training provider.

Once logged into the centre you want to import the course, follow the steps below:

  1. Click Courses in the navigation bar
  2. Click Import
  3. Paste the share code
  4. Click Next, an overview of the Course will appear
  5. Click Next 
  6. Click Go to Course 

Imported Courses

  • The Course can now be amended or published before being assigned to your learners 
  • Please note that Courses created in the Practice area can't be shared to the Live area, or vice-versa

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.