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Help centre

Submit a ticket Log in

Edit a completed Review

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • Assessor

If a review needs changing after it has signed, it will need to be unlocked by followings the steps below:

  1. Navigate to the learner’s portfolio 
  2. Click Reviews in the “Information & Options” heading
  3. Open the review you would like to unlock
  4. Click the padlock icon located in the top-right corner
  5. Pick the user to unlock the review to and add a reason for unlocking
  6. Click Unlock

A task will be sent to the selected user who’ll be able to change the review, which will need to be signed-off again when the changes have been made.


Please note that the terminology used in this article may be different depending on your Centre.

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