Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

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  4. Scheduling and Completing Reviews

Schedule a Review

Tracy Capewell
Modified on: Fri, 20 Mar, 2026 at 10:01 AM

Overview

Scheduling reviews helps structure planned learner interactions and ensures progress discussions and feedback are completed at the right time. Reviews can be scheduled directly within Onefile Eportfolio or via integrated MIS systems.

User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • Assessor

How to Schedule a Review

  1. Open the Learner’s Portfolio.
  2. Click the Reviews icon in the Information & Options section.
  3. Select the Start/End Date from the calendar.
  4. Add the Start/End Time using the time options.
  5. Select the visit type: Remote session or Face-to-Face visit.
  6. If Face-to-Face, enter the Location.
  7. Select the Assessor who will complete the review.
  8. Click Schedule.

Reviews can also be scheduled automatically via MIS systems such as PICS or YETI, or through systems using the Onefile API.

Unable to See the Review Icon?

If you cannot view the learner’s Review icon within their portfolio, this may be because:

  • The learner has no Learning Aims or Units saved.
  • The learner may not have been made reviewable.

Assessors without permission to manage learner accounts will need to contact a Centre Manager.

Terminology

The terminology used in this article may differ depending on your Centre’s configuration.

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Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

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