Merry Christmas from Onefile

Season's greetings from everyone at Onefile!

It’s been a very busy few weeks, but Christmas is nearly upon us. 

Click here to see our open hours.

We hope you have a wonderful break full of fun, food and festivities. 

Take care and have a Merry Christmas!

Eportfolio Mobile App Update

Our newest mobile app update is now available, Grab your free download now!

Apple App Store  (Version 1.0.17)➡️ OneFile Eportfolio App on the App Store (apple.com) 

Google Play Store (Version 1.0.18) ➡️ OneFile Eportfolio – Apps on Google Play 

Scheduled Maintenance - Saturday 28th December 2024 7am - 8am

Our services will be temporarily unavailable on Saturday 28th December 2024 due to scheduled maintenance. Thank you for your patience.

Click here for more information.

Please ensue your data is saved and you are logged out before 7am on 28th December. 

Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

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Sending Review Reminders

  User Roles

This feature can be used by the following user roles:

  • Centre Manager 
  • Assessor 
  • Trainee Assessor with permissions

  Permissions

Manage learner portfolio

  Centre Setting

Allow automatic reminders for learner and employer review signatures

To send a reminder to a learner or employer to sign a review, follow the steps below:

  1. Navigate to learner portfolio
  2. Click Review
  3. Click Open next to review
  4. Scroll down to Declarations 
  5. Click Send Reminder
  6. Click Send Reminder 

You'll only be able to send a reminder to the user who the review is waiting to be signed by.

If your centre has the setting to allow magic links to be sent to Employers, you'll need to click on the Actions drop down list next to the Employers name within the Declarations and select Send Reminder.

Send automatic reminders

Learners and Employers who have not enabled adhoc alerts on their profile will not receive reminder emails. Guidance on enabling or changing your alerts can be found here.

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

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