Eportfolio Mobile App Update - Android and iOS

Our newest Onefile Eportfolio mobile app update is now available. Grab your free download now!

Version: 2.0.13

Play Store: Onefile Eportfolio App on the Google Play Store

App Store: Onefile Eportfolio App on the Apple App Store



Upcoming System Update: Eportfolio

On Tuesday, 31st March 2026, we’ll be rolling out a series of improvements to Eportfolio.

Full details of the changes can be found in the release notes below:

Downtime: There will be Eportfolio downtime between 7am - 7:30am. Please make sure to save any data and log out before 7am.

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Sending Review Reminders

Overview

Review reminders allow Assessors and Centre Managers to prompt Learners or Employers to sign their section of a review. Reminders can be sent manually, and if enabled, automatic reminders can also be issued by the system.

User Roles

This feature can be used by:

  • Centre Manager
  • Assessor
  • Trainee Assessor (with permissions)

Permissions

  • Manage learner portfolio

Centre Setting

  • Allow automatic reminders for learner and employer review signatures

Steps to Send a Review Reminder

  1. Navigate to the Learner’s Portfolio.
  2. Click Review.
  3. Click Open next to the review.
  4. Scroll down to the Declarations section.
  5. Click Send Reminder.
  6. Click Send Reminder again to confirm.

Important: You can only send a reminder to the individual who is currently required to sign the review.

Sending Reminders to Employers (Magic Link Enabled)

If your Centre allows Employers to receive magic link reminders:

  • Open the review and navigate to Declarations.
  • Click the Actions dropdown next to the Employer’s name.
  • Select Send Reminder.

Automatic Reminders

Automatic reminders are sent only to users who have enabled ad‑hoc alerts in their profile.

Guidance on enabling or changing alert settings can be found here.

Tips & Notes

  • Reminders help speed up signature completion and prevent delays in progress.
  • If the reminder button does not appear, verify that the correct person is required to sign next.
  • If users report not receiving reminders, check their email alert settings.

Terminology

The terminology used in this article may vary depending on your Centre’s configuration.

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Need Help?

If you need assistance, please contact Onefile Support or your internal support team.

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