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How to Reschedule and Cancel Visits

  User Roles

This feature can be used by the following user roles:

  • Assessors
  • Trainee Assessor

There may be times when either you or your learners are unable to attend a Visit and this will need to be either rescheduled or cancelled from your Calendar. 


Reschedule a visit

To re-schedule a Visit please follow the below steps:

  1. Access the Learners portfolio
  2. Click Visits icon
  3. Click  Visits tab
  4. Click Reschedule
  5. Amend date and times
  6. Enter the reason
  7. Click Accept
Cancel a visit
To cancel a Visit please follow the below steps:
  1. Access the Learners portfolio
  2. Click Visits icon
  3. Click Visits tab
  4. Click Cancellation
  5. Enter the reason
  6. Click Accept

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

A
Amiee is the author of this solution article.

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