Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

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Starting Reviews

Tracy Capewell
Modified on: Thu, 19 Mar, 2026 at 3:33 PM

Overview

Reviews are an essential part of tracking learner progress and ensuring quality feedback. This feature allows Assessors to start scheduled reviews or begin them earlier if needed for preparation.

User Roles

This feature can be used by:

  • Assessor
  • Trainee Assessor

Steps to Start a Review

  1. Navigate to the Learner’s Portfolio.
  2. Click Reviews.
  3. Locate the scheduled review you want to start.
  4. Click Start.
Tip: You may need to scroll to the right of the page if the Start button is not visible.

Top Tip

If you start the review earlier than scheduled (e.g., to prepare notes), you can use the Set Today button on the date field to update the Actual Review Date to the day the review takes place.

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

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Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

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