Software Update: Thursday 23rd January 2025 7am to 7:30am

On Thursday, we're updating OneFile Eportfolio, Keychain login, Data exports, Engage, Courses and API to introduce some new enhancements and fixes.  

Release notes can be found here.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

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Why can't I see custom form sections in a Review?

Forms can be used to capture additional data within a review.

If your Centre has created forms but they’re not available when a learner’s review is started, this is because the form has not been assigned to the learner’s portfolio.

When the Assessor clicks Start, OneFile will automatically display all forms published in reviews that are assigned to the learner at the time the review was started.

Information on assigning forms to your learners can be found here.

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

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