Merry Christmas from Onefile

Season's greetings from everyone at Onefile!

It’s been a very busy few weeks, but Christmas is nearly upon us. 

Click here to see our open hours.

We hope you have a wonderful break full of fun, food and festivities. 

Take care and have a Merry Christmas!

Eportfolio Mobile App Update

Our newest mobile app update is now available, Grab your free download now!

Apple App Store  (Version 1.0.17)➡️ OneFile Eportfolio App on the App Store (apple.com) 

Google Play Store (Version 1.0.18) ➡️ OneFile Eportfolio – Apps on Google Play 

Scheduled Maintenance - Saturday 28th December 2024 7am - 8am

Our services will be temporarily unavailable on Saturday 28th December 2024 due to scheduled maintenance. Thank you for your patience.

Click here for more information.

Please ensue your data is saved and you are logged out before 7am on 28th December. 

Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

Submit a ticket Log in

Updating Employer on Review forms

  Centre Setting

Employer signature required (a Default Employer must be set for each learner)

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • IQA with permissions
  • Assessor with permissions

  Permissions

Can manage learner accounts

Please use the following steps to update the Employer on a learner portfolio:

  1. Click Users in the navigation menu (Assessors and IQA's can search for learners from their homepage)
  2. Click Learner Episodes
  3. Search learner name
  4. Click Account
  5. Click Access Accounts
  6. Click Assign Employers
  7. Select Placement 
  8. Select Employer
  9. Click Add
  10. Click Save
  11. Select Employer from drop down
  12. Click Save
  13. Scroll to the bottom of the page and click Save

Once the Employer has been changed, please use the following steps to change the Employer within a completed review:

  1. Click Portfolio 
  2. Click Review
  3. Click Open
  4. Click Padlock icon located in the top-right corner
  5. Pick the user to unlock the review to
  6. Add your reason for unlocking
  7. Click Unlock

For non-started reviews, this will automatically update the Employer once the review has been started.

You can also use Magic links to invite Employers to Reviews. More information can be found here.

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