Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on RPL and Login on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.
Please make sure you are logged out of your account and have saved any work before this time.
Thank you for your understanding.

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday, 3rd September 2025, we’ll be rolling out a series of enhancements to Eportfolio and the Learning Journal aimed at improving usability, accuracy, and the overall experience for both learners and assessors.

Release Notes
Full details of the changes can be found here.  

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.


Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

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Updating Employer on Review forms

  Centre Setting

Employer signature required (a Default Employer must be set for each learner)

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • IQA with permissions
  • Assessor with permissions

  Permissions

Can manage learner accounts

Please use the following steps to update the Employer on a learner portfolio:

  1. Click Users in the navigation menu (Assessors and IQA's can search for learners from their homepage)
  2. Click Learner Episodes
  3. Search learner name
  4. Click Account
  5. Click Access Accounts
  6. Click Assign Employers
  7. Select Placement 
  8. Select Employer
  9. Click Add
  10. Click Save
  11. Select Employer from drop down
  12. Click Save
  13. Scroll to the bottom of the page and click Save

Once the Employer has been changed, please use the following steps to change the Employer within a completed review:

  1. Click Portfolio 
  2. Click Review
  3. Click Open
  4. Click Padlock icon located in the top-right corner
  5. Pick the user to unlock the review to
  6. Add your reason for unlocking
  7. Click Unlock

For non-started reviews, this will automatically update the Employer once the review has been started.

You can also use Magic links to invite Employers to Reviews. More information can be found here.

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