Eportfolio Mobile App Update - Android

Our newest mobile app update is now available, grab your free download now!

Playstore Store: OneFile Eportfolio App on the App Playstore

Android: Version 2.0.4


Eportfolio Software update: Wednesday, 25 February 2026 7am - 7:30am

Wednesday, 25 February 2026, we'll be updating Eportfolio to introduce a range of new enhancements.

Release notes: Full details of the changes can be found here.

Scheduled Downtime: Please note that there will be a brief service interruption between 7:00 and 7:30 AM on the day of the update.

Action required: To avoid any data loss, make sure you're logged out and have saved all work before 7:00am.

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Placement Attachments

Overview

The Placement Attachments feature allows you to upload documents related to a learner’s placement, such as health and safety files, insurance documents, or other supporting evidence.

Who Can Use This Feature?

This feature can be used by the following user roles:

  • Centre Manager
  • User Manager
  • Assessor (with permission)

Permissions Required

  • Can manage placement documents

Steps

Adding Placement Attachments (Centre Manager or User Manager)

  1. Click Centre in the navigation menu.
  2. Click Placements.
  3. Select the Placement you want to add an attachment to.
  4. Under Placement Documents, click Select Files and choose the file.
  5. (Optional) Select a Document Category.
  6. (Optional) Enter an Expiry Date.
  7. Click Update.

Adding Placement Attachments (Assessor)

  1. Navigate to the learner’s Portfolio.
  2. Click Placement under Information & Options.
  3. Under Placement Documents, click Select Files and choose the file.
  4. (Optional) Select a Document Category.
  5. (Optional) Enter an Expiry Date.
  6. Click Update.

Tips & Notes

  • Attachments become available immediately after upload.
  • Document categories can help organise and filter placement files.
  • Expiry dates are useful for time‑sensitive documentation such as insurance certificates.

Troubleshooting

IssueSolution
Cannot upload fileCheck your permissions and ensure the file type and size meet system requirements.
Attachment not visibleRefresh the page or confirm you are viewing the correct placement.

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

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Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

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