Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on our products on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.
Please make sure you are logged out of your account and have saved any work before this time.
Thank you for your understanding.

Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

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Change User Permissions

  User Roles

This feature can be used by the following user roles:

  • Centre Manager

  Permissions

Assign permissions to other users

User Permissions should be used to override the permissions set at the User Group level.

To set the permissions for an individual user, follow the steps below: 

  1. Click on Users
  2. Click on Account of the user you would like to change
  3. Click the Permission tab at the top of the page
  4. Choose the User Setting from the drop-down list
  5. Click Save

Available Options:

  • Inherit: Always use the Group Setting specified by a Centre Manager in the ‘Group Permissions’ area
  • Grant: Always grant the permission for the selected user, regardless of the group setting
  • Deny: Always deny the permission for the select user, regardless of the group setting

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