Amend employer contact email

Overview

Employer email address can be updated within Enrol Onboarding to ensure organisation details, contact information, and employer relationships remain accurate. Admins and Users can update employer information at any time.

User Roles

This feature can be used by:

• Admin
• User

Steps

How to Edit an Employer email

1. Navigate to Employers in the left-hand menu.
2. Click into the the employer record you want to update.
3. Click the three dots (kebab menu) next to the employer.
4. Select Edit.
5. Update the employer email as required.

✔️ Tip: Ensure all employer information is accurate, as this may affect linked learner records.

Tips & Notes

• Where an Eportfolio account is linked, a new keychain is created while the old one is retained (but emptied), 
• Any in-progress forms or learners are reassigned to the new address. Links sent to the old email are invalidated once the change is made. 

Terminology

Please note that the terminology used in this article may differ depending on your Centre.

Related Articles

• Edit an Employer record in Enrol Onboarding

Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.