Reduced Support Availability – 11th December 2025

Just a quick heads-up! On 11th December 2025, our support team will be attending the Onefile All Company Meeting, so our response times may be a little slower than usual. 

But don’t worry — you can still find answers quickly by searching our Help Centre for guides and FAQs. If you need further assistance, feel free to submit a ticket. and we’ll get back to you as soon as we can.

If your issue is urgent, please make sure to set the priority accordingly when submitting your request.

Thanks for your understanding!

Eportfolio Mobile App Update - iOS

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 2.0.0

Android coming soon!

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Duplicate a course

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • Assessor with permissions

  Permissions

VLE Tutor

To edit an existing course to allow the modules to be completed in any order, please follow the below steps: 

  1. Click Courses from your left navigation bar 
  2. Click on the Course you want to duplicate
  3. Click Duplicate
  4. Add name of duplicated course
  5. Click Next
  6. Select modules you'd like included in the duplicate
  7. Click Duplicate
  8. Click Go to course 

You'll now be able to edit the course and publish before assigning to your learners.



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